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Have questions or need assistance? Reach out to us through our contact number, email, or connect with us on social media. We're here to help and look forward to hearing from you!
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Frequently asked questions
We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached. For detailed instructions, please visit our Returns & Exchanges page.
Once your order ships, you'll receive a confirmation email with a tracking number. Use this number on our Order Tracking page to monitor your shipment's progress.
We accept payments via local banks (Meezan, Allied), JazzCash, Easypaisa, NayaPay, SadaPay, and Cash on Delivery (COD).
No, we currently operate only within Pakistan and offer nationwide delivery.
Returns and exchanges are accepted within 7 days of delivery. Items must be unused, unwashed, and in their original condition with tags attached.
Delivery typically takes 3-5 working days, depending on your location within Pakistan.
Yes, we offer COD as a convenient payment option across Pakistan
Orders can only be modified or canceled before they are shipped. Contact our customer service team immediately for assistance.
If you receive a damaged or incorrect item, please contact us within 3 days of delivery. We’ll resolve the issue with a replacement or refund.
You can reach us via email at customercare@pretbee.pk or call us at +92332 6819889 during our business hours. We’re here to help!