Welcome to Leather Clout, your premier destination for high-quality leather products crafted from the finest leather supply. Our dedication to providing you with top-tier leather material, whether through our online or custom leather shop, is unwavering. We understand that finding the perfect leather fabric item—from our range of customized leather products or our general leather products store—can sometimes require returns or exchanges. Our policy is designed to ensure your utmost satisfaction, making the process as straightforward and hassle-free as possible.

Detailed Guide on How Our Return & Exchange Policy Works:

Non-Sale Items

We accept returns or exchanges for non-sale items within five days of receipt. To be eligible, items must be in their original, pristine condition: unworn, unwashed, and undamaged unless received in a damaged state. This ensures that we maintain the high quality of our leather goods, from leather jackets to custom belts and wallets, keeping our promise of excellence.

Refunds

Our commitment to quality extends to our refund policy. We refund the cost of the item, excluding original shipping charges, upon a detailed inspection at our Fulfillment Center. This process is typically completed within 48 hours of item receipt. Please allow an additional 2 to 3 working days for the refund to be reflected in your account, ensuring that your investment in our leather products is protected.

Custom Orders

Each customized leather product is made to order and tailored to your preferences at our custom leather shop. Due to the personalized nature of these items, they are not eligible for returns or refunds. This policy underscores our dedication to creating bespoke pieces that meet your unique needs and preferences.

Sale Items

While items purchased on sale are not eligible for refunds, we are more than willing to exchange them for another item that better suits your taste or needs. This flexibility ensures that even sale purchases from our extensive leather products store leave you satisfied.

Cancellations

If you change your mind before your order ships, you can cancel your order, reflecting our commitment to accommodating your shopping preferences. After dispatch, our standard return and exchange procedure applies, offering you peace of mind throughout your purchase journey.

Additional Tips for a Seamless Return/Exchange Process

  • Sizing Guide: Use our detailed sizing chart to find your ideal fit, reducing the likelihood of returns due to sizing issues.
  • Customer Support: Our customer support team is on standby to assist with any fit adjustments or questions you may have, ensuring your Leatherclout experience is nothing short of exceptional.
  • Color Variance: Please note that the actual color of leather products may vary slightly from online images, a testament to the natural beauty of leather.

Ensuring Your Satisfaction

Our Fulfillment Center meticulously inspects all returns and exchanges. If a returned item meets our policy standards, we may be able to honor the return or exchange request. This rigorous process is part of our commitment to maintaining the high standards of our leather products store.

At Leather Clout, we’re passionate about more than just selling leather goods; we’re dedicated to building lasting relationships with our customers, ensuring your experience with us, from browsing our collection to post-purchase support, is as rewarding as the products we offer. For any assistance or inquiries regarding our return and exchange policy, please get in touch with our customer support team. Thank you for choosing Leather Clout, where we’re committed to quality, satisfaction, and the timeless elegance of leather.